Career and Life Design for Students

Employer: Federal Reserve Board Expires: 04/25/2024 FR-25: Bachelor's degree in finance, economics, or related fields and a minimum of 4 years of related experience or a master's degree in a related field and 2 years of related experience.  FR-26: Bachelor's degree in finance, economics, or related fields and a minimum of 5 years of related experience or a master's degree in a related field and 3 years of related experience.  About the TeamThe Financial Planning and Procurement (FP&P) section collaboratively oversees Supervision’s financial planning processes, including Reserve Bank budgets, National Data and Technology budgets, and Board S&R budget and procurement. The team supports Supervision strategy and stakeholders through applying financial data and subject matter expertise to craft analysis and recommendations that inform sound decision-making. About the Role In this role, the incumbent should expect to: Evaluate existing reporting and identify potential process improvementsPerform data collection and build out data visualizations of various reportingAggregate, analyze, and present financial or resource data, including technology related financial dataSupport resource management reporting, including key operational metrics and position managementRaises issues and proactively contributes to new policies, practices, and/or tools.Exhibits a strong knowledge of division policies, procedures and processes, and contributes to process improvement efforts.Identifies opportunities to develop skills and expertise and to gain exposure internal and external to the division Required Skills/ExperienceStrong knowledge of financial analysis, economic principles, and data analysisDemonstrated experience with data visualization and reporting- Power BI or Tableau preferredStrong written and verbal communication skills, including the ability to effectively communicate to various audiencesStrong teamwork and collaboration skillsFlexibility to manage competing priorities efficiently and to complete tasks under tight deadlines.Knowledge of resource management strategies or reporting a plus Note: This position is located in Washington DC and will require on-site presence 4 times per month and as business needs require.

Employer: San Diego County Office of Education Expires: 04/27/2024 Job SummaryThe San Diego County Office of Education is recruiting for a Coordinator, Maintenance and Operations for the Maintenance and Operations Department of the Business Services Division. The Coordinator, Maintenance and Operations, is responsible for planning and organizing the assigned maintenance and facility activities and operations of SDCOE sites and San Diego County small school districts, recommending practices, scoping projects, organizing bid documents, and providing guidance and oversight for maintenance and construction projects. Requirements / QualificationsThis position requires a combination of education and experience equivalent to a bachelor’s degree in architecture, engineering, business, public, or educational administration, or related field, with five (5) years of direct experience in the State School Construction funding programs or in school business management, or city or county planning relating directly to schools, or experience working as a Maintenance and Operations project or construction manager for a school district or other California government agency or as a contractor working with a school district or California government agency. Asbestos awareness desired.Certificates and Licenses:• Valid CA Driver LicenseTo be considered for this position, you must individually attach the following items to your completed EDJOIN Application:• Resume, detailing education and experience as it relates to this position• Letter of Introduction• Two (2) signed, professional Letters of Recommendation dated within the last year• Copy of certificate or transcripts verifying bachelor degree in architecture, engineering, business, public, or educational administration, or related fieldThe results of this recruitment will be used to establish an eligibility list to fill the current vacancy and any other vacancies in this classification for the next six (6) months, or until the list is exhausted. Comments and Other InformationJoin our amazing team! The San Diego County Office of Education is a collaborative organization that works toward a future without boundaries for our students. We are passionate about equity for students and employees, support innovative learning, offer great employee benefits, and professional growth opportunities! Please note that your completed online application must include all the required supplemental documentation. Incomplete applications will not be considered. Employment with SDCOE is contingent upon the successful completion of a post-offer background check and physical exam, which includes a drug screening. Diversity Statement: Because each person is born with inherent worth and dignity, and because equitable access and opportunity are essential to a just, educated society, SDCOE employee commitments include being respectful of differences and diverse perspectives, as well as being accountable for their actions and their impact.The San Diego County Office of Education is an equal-opportunity employer. About SDCOEThe San Diego County Office of Education (SDCOE) serves the region's most vulnerable students, and supports school leaders, teachers, and students across the county. We support about 780 schools and nearly 500,000 students, including the children we educate each year through our Juvenile Court and Community Schools. SDCOE provides a variety of services for the 42 school districts, 129 charter schools, and five community college districts in the county.Our mission is inspiring and leading innovation in education and our North Star goal over the next several years is to reduce the percentage of students qualifying for free or reduced lunch as part of a larger effort to elevate the needs of historically underserved students and families.To learn more about SDCOE and the North Star Goal, please visit: https://www.sdcoe.net/about-sdcoeTo learn more about working at SDCOE, please visit: https://www.sdcoe.net/work-sdcoe 

Employer: Kentucky Department of Revenue - Department of Revenue Expires: 04/29/2024 The Office of Income Taxation has an opening for a Taxpayer Services Specialist III in the Division of Individual Income Tax. We are seeking a highly motivated individual to provide expert technical assistance to taxpayers and staff using clear communication skills and provide guidance to taxpayers and their representative over the phone and occasionally in person to resolve tax matters.As a Taxpayer Services Specialist III for the Commonwealth of Kentucky, you will provide direct and independent assistance and case resolutions to taxpayers and other department employees as a subject matter expert. You will independently examine a variety of state tax returns for compliance with Kentucky tax laws and regulations. You will also promote voluntary compliance by assisting taxpayers over the phone, in writing, and in person to explain state tax laws and regulations, reporting requirements, and payment deadlines. You will develop training materials and educate department employees. You will serve as a project leader on special assignments.Responsibilities include, but are not limited to:Preparing records and reports detailing the adjustments made to tax returnsEducating and advising taxpayers, personally and over the telephone, of their tax liabilities/responsibilities, filing deadlines, payments obligations as outlined by state tax laws, and department policies and proceduresResearching tax laws, regulations, and policiesUsing departmental resources and applications to provide an accurate and in-depth examination of tax returnsRecording notes proficiently and accurately into appropriate agency computer systems after examining returns or during telephone conversationsTimely and accurately responding to taxpayer protests of additional tax liabilities or refund denialsMoving between computer screens to find information quickly to answer taxpayers’ questionsEnsuring the safety and confidentiality of taxpayer information, data, and recordsDeveloping training materials and educating employeesServing as project leader on special assignments or projectsAdditional/Supplemental information: Required to successfully complete a background investigation including an FBI criminal history record check (fingerprint check)Required to comply with all tax lawsMostly at a desk using a computer and telephoneSome travel for training and educationWe offer opportunities for flexible work schedules.Minimum RequirementsEDUCATION: Graduate of a college or university with a bachelor's degree.EXPERIENCE, TRAINING, OR SKILLS: Must have four years of professional experience in tax records examination, tax administration, tax investigation, or tax auditing. One year of the required experience must include providing direct technical assistance to taxpayers. Substitute EDUCATION for EXPERIENCE: NONE Substitute EXPERIENCE for EDUCATION: Experience in tax records examination, tax administration, tax investigation, tax auditing, property appraisal, accounting, business administration, collections or a related field will substitute for the required education on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONEWorking ConditionsIncumbents working in this job title primarily perform duties in an office setting.Probationary PeriodThis job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.If you have questions about this advertisement, please contact Sandy Logan at [email protected] or 502-564-7687.An Equal Opportunity Employer M/F/D 

Employer: City of Long Beach, California Expires: 04/26/2024 VACANCY INFORMATION:The Administrative Analyst I-IV classification is used in a variety of departments throughout the City.  Take an inside look at examples of how the position is used in various departments. (click here)   SALARY INFORMATION:Grade I    -       $2,791.12 - $3,860.40   biweeklyGrade II   -       $3,010.96  -$4,164.48  biweeklyGrade III  -       $3,248.72 -$4,497.36 biweeklyGrade IV*  -      $3,562.48 -$4,852.24 biweekly*Per the classification specification, Grade IV positions are assigned to the Budget Management Bureau of the Department of Financial Management or the Department of Human Resources.  EXAMPLES OF DUTIES Under general direction, assists departmental management with a wide variety of administrative responsibilities, and performs increasingly complex and responsible duties of the classification; independently develops and implements analytical studies and develops, compiles, and interprets statistical data; develops conclusions and makes recommendations; interprets complex written information; prepares detailed and comprehensive written reports; assists departmental management in the preparation and control of the annual budget, and the selection, training, and evaluation of employees; develops and implements procedures for improving organizational effectiveness; develops measures for evaluating departmental accomplishments; develops proposals and forecasts; makes oral presentations; utilizes computer applications; may assist in the marketing of services; may assist in the development and administration of leases, permits, contracts and/or grants; may supervise subordinate personnel; may serve on interdepartmental committees; within the Budget Management Bureau of the Financial Management Department or the Department of Human Resources, may assist in the development of management strategies on labor relations and/or collective bargaining including the collection and analysis of budget and revenue forecasting data necessary for labor negotiations; may assist with conducting administrative investigations; may research, interpret and apply federal and state regulations; memoranda of understanding, and city policies and procedures and may seek guidance and/or concurrence from management for the most complex regulations;; and performs other related duties as required.  REQUIREMENTS TO FILE Graduation from an accredited college or university with a bachelor’s degree in Public or Business Administration, or a closely related field, (proof of graduation required)*.  Candidates submitting a grad check who will complete the required education by June 30, 2024, may apply and be considered for testing, but will not be certified for a vacancy until the education requirements are met and proof of graduation has been submitted to the Civil Service Department.-AND- Two or more years of paid, full-time equivalent, professional experience equivalent to an Assistant Administrative Analyst I-II, with the City of Long Beach (or higher) offering specific and substantial preparation for the duties of the position. Opportunities for Substitution of Education or Experience  Professional or technical and paraprofessional experience (including experience equivalent to an Administrative Aide I-II with the City of Long Beach, or higher) that offers specific and substantial preparation for the duties of the position may be substituted for the required education on a year-for-year basis. -Or-  A master’s degree in Business or Public Administration, or a closely related field, from an accredited college or university may be substituted for up to one year of the required  professional experience (proof required)*.  Candidates submitting a grad check who will complete the required education by June 30, 2024, may apply and be considered for testing, but will not be certified for a vacancy until the education requirements are met and proof of graduation has been submitted to the Civil Service Department.Information Pertaining to City of Long Beach Employees In compliance with Civil Service Rules and Regulations, Article VI, Section 62, experience credit may be given to City Employees who gained experience while performing duties outside of the classification up to 25% of the time;    ORCity employees that served in a provisional appointment, temporary reassignment, and/or experience gained while receiving higher class pay will be considered on a day-to-day basis.*Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities:  Ability to communicate both verbally and in writing;Ability to operate personal computers including the use of the Internet, spreadsheet, database and word processing software;Ability to comprehend and interpret complex written information;Ability to research, organize, and analyze data from a variety of sources;Ability to develop conclusions and make recommendations based upon evaluation of facts;Ability to exercise initiative to complete assigned tasks;Ability to perform mathematical computations; andAbility to plan and organize work. Willingness to work overtime, weekend and/or holiday hours. Positions in the Police Department require the ability to pass a thorough background investigation. A valid driver’s license, or the ability to arrange necessary and timely transportation for field travel, may be required for some assignments. DESIRABLE QUALIFICATIONS: Bilingual/Biliterate skills (Spanish, Khmer, or Tagalog) are desired for some positions.      

Employer: State of Maine Expires: 04/26/2024 Customer Representative Associate II - EnforcementAugusta, Maine, United States | Customer Service | Full-time | Partially remoteApply by: April 25, 2024ApplyJob Class Code: 6598Grade: 13Salary: $16.80-$23.25 (all new hires start at step 1, $16.80)Opening: April 10, 2024Closing: April 25, 2024Are you looking for a rewarding career with opportunity for advancement and weekends off? Do you enjoy contributing to a team and providing excellent customer service? If you thrive on quality and contributing to the safety of the roads in Maine, we want you on our team!!Apply Now, to be a motor vehicle service representative.  We offer superior benefits (highlighted below) including: 13 paid holidays, 12 sick days and 3+ weeks’ vacation to start!  We are:The Department of the Secretary of State, Bureau of Motor Vehicles is seeking candidates for a Customer Representative Associate II for the Division of Enforcement, Anti-Theft & Regulations.  This position provides office and administrative support to the division detectives and will assist law enforcement and the public with regulatory inquiries and needs.   This position will also be responsible for providing back-up telephone assistance to the Enforcement Specialist and Dealer Licensing Unit and will collaborate with Bureau Detectives to serve vehicle dealers.  Responsibilities require independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures. This job required good customer service skills and oral/written communications.The Customer Representative Associate II works under the direct supervision of the Senior Section Manager.  Work hours are Monday through Friday from 8:00 – 5:00.  Persons in this position are required to submit to, and pass, a fingerprint-based background check.REPRESENTATIVE TASKS:Respond to incoming telephone inquiries on the law enforcement hot line and disseminate information as applicable.Generate case closure notifications and distribute to the appropriate section.Respond to written, telephone, and in-person customer inquiries concerning licensing and regulation of licensed vehicle dealers, in order to provide a range of customer services to the general public, law enforcement, and dealers.Coordinate approved customer services and initiate requests for missing documents/information, in order provide all customers with the services necessary to obtain information.Process plate requests from law enforcement and ensure timely mailing of same.Collect, validate, and reconcile revenue, in order to verify that the money collected for services reconciles with the amount of revenue to be deposited.Scanning of documents/records.Create reports and letters to correspond with customers and to provide statistical data for management.Present routine factual information to individuals and groups.Accurately format and type standard business correspondence from draft or dictation into final form using varied correspondence formatsApply to routine individual cases an explanation and interpretation of applicable rules, regulations, policies, procedures, codes, and/or documentation requirements.Cross-train to serve as back-up for Dealer licensing staff.To be successful, you will need:Knowledge of programs and resources that have a compliance or eligibility component.Knowledge of query and research techniques.Ability to make intermediate mathematical calculations.Ability to verify, code, compute, and/or reconcile data on standard documents.Ability to track documents for follow-up action.Ability to perform work requiring lifting and/or physical exertion may be requiredAbility to effectively resolve problems.Ability to assist customers and providers with reporting, eligibility, and compliance requirements,Ability to effectively present routine factual information to individuals/groups.MINIMUM QUALIFICATIONS:Training, education, or experience in office and administrative support work that demonstrates:competency in applying a solid knowledge of the principles and practices of quality customer service to perform complex work in assisting the public with applications, fees, examinations, or social services that have an eligibility or compliance component; andthe ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.All new hires must successfully pass a National Criminal Background check, including fingerprinting.For more information or questions, please contact: Jennifer Wilson or call (207) 624-9012.Why join our team?No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,523.28-$12,380.40 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).Retirement Plan – The State contributes the equivalent of XX% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).  State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for part-time employment. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.Thinking about applying?Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

Employer: State of Maine Expires: 04/26/2024 Accounting SupervisorAugusta, Maine, United States | Administrative and Office Support | Full-timeApply by: April 25, 2024ApplyJob Class Code: 0004Grade: 18Salary: $19.56-$26.18 (Includes 1% stipend)Opening: April 10, 2024Closing: April 25, 2024  We hire remarkable people to work with a team of diverse individuals in a positive staff-focused environment. Are you our next investment? Are you looking for a rewarding career with professional growth and opportunity for advancement? Do you enjoy managing a team and production? Are you focused on providing excellent customer service? If you thrive on delivering quality, then we want you, on our team!!Apply Now, we offer superior benefits (highlighted below) including: 13 paid holidays, 12 sick days and 3+ weeks’ vacation to start! The Department of the Secretary of State (SOS), Bureau of Motor Vehicles (BMV) is seeking candidates for a Supervisor (Clerk IV) in the Accounting, Cash Office Unit. This position is Monday - Friday, 8:00am to 5:00pm.DESCRIPTION:  This is accounting work of a supervisory nature, managing four (4) accounting support staff in a fast-paced production environment. Responsibilities include processing revenue for the BMV from multiple sources. This includes delegating work to staff, rotating duties to ensure cross training amongst the 4 staff; research to resolve difficult reports and speaking with external customers; leading staff through process related questions; approval of accounts payable invoices and refunds. Update reports and analysis. Provide recommendations to improve processes and areas that show up with errors. Ensuring that procedures for tasks are up to date and tested. Conduct direct report training as necessary. Mentor and coach direct reports to ensure maximum production and professional growth. Maintain the morale of the staff and foster a positive team culture. This position requires exercising independent judgement, critical thinking, attention to detail, initiative, and discretion. This position will be reporting to the Managing Staff Accountant.Representative Task:Plans, organizes, assigns, schedules, prioritizes, monitors, and reviews the work of accounting support staff.Screens, interviews, selects, trains, and evaluates (Performance Appraisals) staff; and recommends disciplinary/termination actions.Interacts with Municipalities, Branch staff, Main Office staff, Municipal Coordinators and Auditors to ensure that revenue gets posted correctly and timely.Discusses employee complaints/grievances with employee and determine course of action in accordance with applicable policy.Develops and recommends policies and procedures to improve overall operations.Interprets and explains rules, regulations, polices, and procedures; and applies them to program operations and individual cases.Implements and complies with human resource laws, policies, procedures, and practices such as: AA/EEO, recruitment, employment, position classification, performance appraisals, training, discipline, contract administration, human resource components of security protocols of agency information security and confidentiality policies, and employee safety.Writes and prepares correspondence and documents, and signs supervisor’s name as authorized.Codes, reconciles, approves, and updates standard documents, reports, and financial transactions.Reviews input/output of information from electronic information systems and develops/implements quality control standards for data input structures and output quality assurance.Gathers and tabulates information; and prepares reports on unit activities.Examines documents for compliance with applicable regulations.Reviews, verifies, reconciles, and revises payroll and/or personnel transactions.Assesses office needs and recommends/implements improvements for workspace, equipment, ergonomics, and workplace safety.In order to be successful, you must have:Be an effective confident leader and supervisor of a diverse group of individuals that understand and practices supervisory principles and methods and techniques.Manage, prioritize, and organize daily production to delegate work by established procedures and adjust work operations to meet planned and unexpected changes.Positively guide direct reports development, morale and attend to the overall health of the unit.Clearly communicate with all staff levels both orally and written, including but not limited to presentations, trainings, meetings, staff guidance and reviews, coaching, reports, emails, MS Teams, and phone.Experienced and intermediate user of MS Suite products and other accounting software programs.Skilled in quality control standards to ensure accurate input and output of data for detailed analysis in reporting systems.Capable of a strategic approach to analyze data to make sound recommendations to improve the efficiency of day to day and long-term operations.Apply critical thinking skills when dealing with staff or tasks to make independent decisions or recommendations to a resolution.Ability to create, edit/improve and maintain MS Excel spreadsheets for analysis and reporting.MINIMUM QUALIFICATIONSSix (6) years of responsible clerical experience to include two (2) years performing supervision or performing highly independent clerical work.Preference will be given to applicants who possess:4-year Accounting Degree preferred with supervisory experience required, or2-Year degree in accounting with supervisory experience required, or12 course credits in accounting related classwork with supervisory experience required, or6 years of responsible accounting experience to include 2 years performing supervision and highly independent accounting work.For more information or questions, please contact: Jennifer Wilson or call (207) 624-9012.Why join our team?No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,523.28-$12,380.40 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).Retirement Plan – The State contributes the equivalent of XX% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).  State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for part-time employment. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.Thinking about applying?Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

Employer: Kentucky Department of Revenue - Department of Revenue Expires: 04/25/2024 The Office of Registration and Operations, Division of Operations has an opening for a Taxpayer Services Specialist I. We are seeking a highly motivated individual to provide leadership and guidance to employees within the Income Tax Prior Year and Amended Section.As a Taxpayer Services Specialist I for the Commonwealth of Kentucky, you will receive the direction and the training needed to independently process tax returns.Responsibilities include, but are not limited to:Reviewing tax returns as directedPerforming technical accounting duties such as processing of tax returns and journal vouchersContinuously updating notes, histories, and taxpayer information in agency computer systemsEnsuring the safety and confidentiality of taxpayer information, data, and recordsRemaining up to date on tax laws, policies, and regulations by regularly attending in-house and outside seminars, training sessions, and educational opportunitiesAssisting other areas within the DivisionPerforming other duties as requiredAdditional/Supplemental information:Required to successfully complete a background investigation including an FBI criminal history record check (fingerprint check)Required to comply with all tax lawsMostly at a desk using a computerSome travel for training and educationOpportunities for flexible work schedulesMinimum RequirementsEDUCATION: Graduate of a college or university with a bachelor's degree.EXPERIENCE, TRAINING, OR SKILLS: NONESubstitute EDUCATION for EXPERIENCE: NONESubstitute EXPERIENCE for EDUCATION: Experience in tax preparation, tax administration, the examination of tax records, property appraisal, accounting, business administration, collections, or a related field will substitute for the required education on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis.SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONEWorking ConditionsDuties are generally performed in an office setting. May require travel with occasional overnight stays within the Commonwealth of Kentucky.Probationary PeriodThis job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.If you have questions about this advertisement, please contact Misty Fletcher at [email protected] or 502-564-2490.An Equal Opportunity Employer M/F/D  

Employer: Kentucky Department of Revenue - Department of Revenue Expires: 04/25/2024 The Office of Sales and Excise Taxes has an opening for a Taxpayer Services Specialist I in the Division of Sales and Use Taxes, Communications Services Section. We are seeking a highly motivated individual to provide clear communication and skills with taxpayers and their representative(s) over the phone and occasionally in person to resolve tax matters.As an entry-level Taxpayer Services Specialist I for the Commonwealth of Kentucky, you will receive the direction and the training needed to successfully review tax returns and resolve problems for taxpayers.Responsibilities include, but are not limited to:Educating and advising taxpayers of their tax liabilities/responsibilities, filing deadlines, tax payment obligations, and department policies and proceduresReviewing tax returns as directedContinuously updating notes, histories, and taxpayer information in agency computer systemsRecording notes proficiently and accurately into agency computers systems during telephone conversationsMoving between computer screens to find information quickly to answer taxpayers’ questionsEnsuring the safety and confidentiality of taxpayer information, data, and recordsRemaining up-to-date on tax laws, policies, and regulations by regularly attending in-house and outside seminars, training sessions, and educational opportunitiesAdditional/Supplemental information:Required to successfully complete a background investigation including an FBI criminal history record check (fingerprint check)Required to comply with all tax lawsMostly at a desk using a computer and telephoneSome travel for training and educationOpportunities for flexible work schedulesMinimum RequirementsEDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: NONE Substitute EDUCATION for EXPERIENCE: NONE Substitute EXPERIENCE for EDUCATION: Experience in tax preparation, tax administration, the examination of tax records, property appraisal, accounting, business administration, collections, or a related field will substitute for the required education on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONEWorking ConditionsDuties are generally performed in an office setting. May require travel with occasional overnight stays within the Commonwealth of Kentucky.Probationary PeriodThis job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.If you have questions about this advertisement, please contact Felicia Spaulding at [email protected] or 502-564-8957. An Equal Opportunity Employer M/F/D 

Employer: Kentucky Department of Revenue - Department of Revenue Expires: 04/25/2024 The Office of Registration & Operations has an opening for a Taxpayer Service Specialist I in the Division of Registration, Business Registration Branch, Registration and Compliance Section 2. We are seeking a highly motivated individual to provide clear communication and negotiation skills with taxpayers and their representatives over the phone and occasionally in person to resolve tax matters.As a Taxpayer Service Specialist I for the Commonwealth of Kentucky, you will receive the direction and the training needed to successfully review tax returns and resolve problems for taxpayers.Responsibilities include, but are not limited to:Confers directly with taxpayers that call, walk in, or write to a central office or taxpayer service center to answer any questions, complaints, or to explain adjustments or outstanding tax liabilities or delinquencies related to laws governing any one or all of the state taxes administered by the Department of RevenueAddresses situations and makes decisions on how to resolve the taxpayer's concerns as well as the Commonwealth's concerns about case resolution and coordinates the resolution of the inquiries, questions, or complaints with all divisions within the departmentAssists taxpayers in computing and paying tax liabilities, preparing, paying, and filing timely and/or delinquent returns for one or all state taxes administered by the Department of RevenueRecording notes proficiently and accurately into agency computers systems during telephone conversationsMoving between computer screens to find information quickly to answer taxpayers’ questionsEnsuring the safety and confidentiality of taxpayer information, data, and recordsRemaining up to date on tax laws, policies, and regulations by regularly attending in-house and outside seminars, training sessions, and educational opportunitiesAdditional/Supplemental information:Required to successfully complete a background investigation including an FBI criminal history record check (fingerprint check)Required to comply with all tax lawsMostly at a desk using a computer and telephoneSome travel for training and educationOpportunities for flexible work schedulesMinimum RequirementsEDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: NONE Substitute EDUCATION for EXPERIENCE: NONESubstitute EXPERIENCE for EDUCATION: Experience in tax preparation, tax administration, the examination of tax records, property appraisal, accounting, business administration, collections, or a related field will substitute for the required education on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONEWorking ConditionsDuties are generally performed in an office setting. May require travel with occasional overnight stays within the Commonwealth of Kentucky.Probationary PeriodThis job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.If you have questions about this advertisement, please contact Samantha Spencer at [email protected] or 502-564-7432.An Equal Opportunity Employer M/F/D 

Employer: Kentucky Department of Revenue - Department of Revenue Expires: 04/28/2024 The Office of Income Taxation has an opening for a Taxpayer Services Specialist I in the Division of Corporation Tax. We are seeking a highly motivated individual to provide clear communication and negotiation skills with taxpayers and their representative over the phone and occasionally in person to resolve tax matters.As a Taxpayer Services Specialist I for the Commonwealth of Kentucky, you will receive supervisory direction and training needed to independently examine a variety of state tax returns for compliance with Kentucky tax laws and regulations.Responsibilities include, but are not limited to:Preparing records and reports detailing the adjustments made to tax returns.Educating and advising taxpayers personally and over the telephone, of their tax. liabilities/responsibilities, filing deadlines, payments obligations as outlined by state tax laws, and department policies and procedures.Researching tax laws, regulations, and policies.Using departmental resources and applications to provide an accurate and in-depth examination of tax returns.Recording notes proficiently and accurately into appropriate agency computer systems after examining returns or during telephone conversations.Timely and accurately responding to taxpayer protests of additional tax liabilities or refund denials.Moving between computer screens to find information quickly to answer taxpayers’ questions.Ensuring the safety and confidentiality of taxpayer information, data, and records.Additional / Supplemental information:Must successfully complete a background investigation including an FBI criminal history record check (fingerprint check).Must comply with all tax laws.Mostly at a desk using a computer and telephone.Some travel for training and education.We offer opportunities for Flexible work schedules..Minimum RequirementsEDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: NONE Substitute EDUCATION for EXPERIENCE: NONE Substitute EXPERIENCE for EDUCATION: Experience in tax preparation, tax administration, the examination of tax records, property appraisal, accounting, business administration, collections, or a related field will substitute for the required education on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONEWorking ConditionsDuties are generally performed in an office setting. May require travel with occasional overnight stays within the Commonwealth of Kentucky.Probationary PeriodThis job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.If you have questions about this advertisement, please contact Bruce Owens at [email protected] or 502-564-2038.An Equal Opportunity Employer M/F/D