E-Learning and Instructional Support
Kresge Library, Room 430
100 Library Drive
Rochester, MI 48309-4479
(map)
Office: (248) 370-4566
Help: (248) 805-1625

Online Student Resources

Oakland University offers a growing number of 100% and partially online courses and programs. The online classroom is an active learning environment where you'll have direct communication with your instructor, immediate and constant contact with your classmates, and greater flexibility to fit coursework into your schedule. 

Moodle
Online courses at Oakland are delivered using the learning management system,  Moodle. Each course is uniquely designed by instructors who may include some of the following components in their 100% or partially online courses: syllabus, course material or content, assignments, quizzes and self-tests, glossary, hyperlinks to websites and student web pages, discussion boards, mail, and student progress tracking.

Sample Course
In order to help familiarize you with what an online class is like, we have created a demo Moodle course called Basic Astronomy. This course simulates the first three weeks of a web based course. To visit the demo course, follow these instructions.
  • Open the Moodle Login page: https://moodle.oakland.edu
  • Log in with username guest1 and password guest1 for the Moodle demo. Make sure that you type both the username and password in lowercase.
  • Once logged in, click on Demo Course.
When navigating through the course, pay special attention to the types of assignments. While every online course is different, this course will give you an idea of the quality and amount of work expected from you.

Troubleshooting
The e-Learning and Instructional Support staff has help available at any time using an online form or by phone weekdays 8 am to 8 pm and 10 am to 12 pm on Saturdays at 248-805-1625
If you need additional information or have trouble logging on, please use the Moodle Support Request Form

Technical Requirements

Your computer will be your primary tool in accomplishing class work and communicating with your teacher and fellow students in an online course using Moodle.
  • The device you intend to use to complete your course work must have a reliable connection to the Internet and have the ability to browse web pages via the most updated version of your web browser.
  • You must be able to read and reply to e-mail.
  • Some classes may have special technical requirements such as video or sound.  You should have a computer that meets these requirements. These requirements should be listed in the course syllabus. If you have any questions about specific course requirements please contact your instructor.
Technology is not perfect and students should have a back-up plan for attending their online courses in case of technology failure.  It is recommended that you have a secondary location for internet access if your primary internet connection goes down.  It is also recommended that you have access to a secondary computer in case your personal computer crashes.


General Information
Online Courses Meetings
Each online course is uniquely designed. Some require regular synchronous meetings while others don't have any set time requirements and can be worked on asynchronously, whenever you like. Check the  Detailed Schedule of Classes for specific course information or contact the professor if you have a question about meeting times.

Admission
Students desiring to enroll in an online course must first be admitted to the university through the office of  Undergraduate Admissions or  Graduate Admissions. 

Library Services
Kresge Library offers Online Student Services, which include activating your library card, remote access to databases, document delivery, getting help over live chat, mailing services and interlibrary loan, and online instruction about the library.

Bookstore

Textbooks and course-related materials can be purchased through the Campus Bookstore, Barnes & Noble at Oakland University. These items may be purchased via their website, Barnes & Noble website, using a credit card. Orders can be shipped via UPS or held for in-store pick up. 

Financial Aid

Financial Aid questions may be answered by calling (248) 370-2550. Information is also posted on the Financial Aid site.

Complaint
Policy

Online Student Complaint Procedure

Out-of-state online students enrolled in Oakland University online courses or degree programs should attempt to resolve any issues or complaints directly with Oakland University. The process for filing a complaint can be found in the Student Code of Conduct. Please try to follow all possible avenues within Oakland University to resolve a complaint before going outside of the university.

If an issue cannot be resolved internally, you may file a complaint with the agency listed below your state on the following list:

Alabama
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Alaska
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Arizona
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Arkansas
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

California
California Bureau for Private Postsecondary Education
916.431.6959 phone
http://www.bppe.ca.gov/enforcement/complaint.shtml

Colorado
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Connecticut
Connecticut Office of Higher Education
860.947.1801 phone
http://www.ctohe.org/StudentComplaints.shtml

Delaware
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

District of Columbia
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Florida
Florida Department of Education
850.245.0407 phone
http://www.fldoe.org/schools/higher-ed/fl-college-system/about-us/complaints.stml


Georgia
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Hawaii
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Idaho
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Illinois
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Indiana
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Iowa
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Kansas
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Kentucky
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Louisiana
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Maine
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Maryland
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Massachusetts
Massachusetts Department of Higher Education
617.994.6950
http://www.mass.edu/forstudents/complaints/complaintprocess.asp

Minnesota
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Mississippi
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Missouri
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Montana
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Nebraska
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Nevada
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

New Hampshire
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

New Jersey
New Jersey Secretary of Higher Education
609.588.3226 phone
http://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml

New Mexico
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

New York
Office of College and University Evaluation
518.474.2593 phone
http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html

North Carolina
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

North Dakota
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Ohio
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Oklahoma
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Oregon
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Pennsylvania
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Puerto Rico
Council on Education
787.641.7100 phone
http://www.ce.pr.gov/

Rhode Island
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

South Carolina
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

South Dakota
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Tennessee
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Texas
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Utah
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Vermont
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Virginia
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Washington
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

West Virginia
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Wisconsin
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/

Wyoming
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing

PO Box 30018
Lansing, MI 48909
517.241.6806 phone
http://www.michigan.gov/lara/