Student Financial Services

North Foundation Hall, Room 120
318 Meadow Brook Road
Rochester , MI 48309-4454
(location map)
(248) 370-2550

Office Hours:
M-F 8 a.m. - 5 p.m.
Have your Grizzly ID ready

Summer Office Hours:
May 15 - June 30: 9 a.m. - 5 p.m.
July 1 - July 14: 8 a.m. - 5 p.m.
July 15 - August 18: 9 a.m. - 5 p.m.

OU school code: 002307

Student employment contact:

We are committed to ensuring you're able to access our website. For assistance with technical resources, contact OU's Student Technology Center.

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Verification is the process the U.S. Department of Education uses to make sure information reported on the FAFSA is accurate. Oakland University is required to identify and resolve inaccuracies in the data supplied on the FAFSA. Reasons why a student might be selected for verification:

  • the U.S. Department of Education made the selection
  • conflicting information on the FAFSA

Below is detailed information about the verification process as well as instructions to help you and your family navigate the process and acquire the necessary information. Only students selected for verification should complete this process; you’ll know you were selected by viewing your financial aid awards and requirements on MySAIL.

Verification Information
If you've been selected for verification

You might see a note on the Student Aid Report (available at indicating verification is required; or you will have unsatisfied financial aid award requirements on MySAIL requesting verification documents be submitted. Oakland University’s Student Financial Services acts as an agent of the U.S. Department of Education and is responsible for requesting documentation which supports the information reported on the FAFSA.

Requested documents are due within 14 days of the requested date shown in MySAIL. Students who do not submit requested documents by the due date are putting their financial aid at risk of being delayed or canceled. Students are responsible for paying the balance on the eBill by the semester due date, regardless of the status of their financial aid. Students who do not pay the balance by the due date are subject to cancellation of their classes and on-campus housing (if applicable) and/or late payment penalties. Learn more about the consequences of late payments.

If the Data Retrieval Tool was used to report income information

The Internal Revenue Service Data Retrieval Tool (IRS DRT) allows most users to upload relevant tax information directly from the website.

If you are selected for verification and are unable to use the IRS DRT, please request and submit a Tax Return Transcript from the IRS.

Verification processing time
The verification process is usually completed within 2-3 weeks. All requested documents need to be submitted for review in order for our office to start the verification process. We may request additional documents to clarify discrepancies. It is important all documents are completely filled out the first time to avoid having to resubmit due to incomplete documentation, as processing may be delayed. You should submit documents quickly so financial aid will be available by the semester due date.
Identity theft victims

Victims of identity theft cannot use the IRS DRT, and instead, will need to submit:

  • a Transcript Database View (TRDBV) by calling the IRS's Identity Protection Specialized Unit (IPSU) toll-free at (800) 908-4490. After the IPSU authenticates the fax filer's identity, he or she can ask the IRS to mail the TRDBV, which will look different than a regular tax return transcript, but is official and can be used for the verification process. View the IRS Identity Theft website for more information
  • a statement signed and dated by the tax filer indicating they were victims of IRS tax-related identity theft and the IRS has been made aware of the tax-related identity theft
Amended tax returns

Students or parents who file an amended return cannot use the IRS DRT, and instead, will need to submit:

Tax return extensions

Individuals who filed an IRS tax extension will need to submit all of the following documents:

  • 4868 Request for Filing Extension
  • Account transcript showing extension deadline beyond the six month extension approved by the IRS
  • Letter of non-filing dated on or after October 1 of the current year
  • Copy of W2s from all employers for the requested tax year. If self employed, a signed statement certifying the amount of the adjusted gross income and US income tax paid for the tax year requested.
Proof of high school graduation

Student Financial Services is required to verify that students graduated high school, received a GED equivalent, or are able to transfer 60 or more credits. Eligibility for federal aid is based on completion of high school education and university enrollment.

If students submit high school graduation information to another campus office, they may still be required to submit proof to Student Financial Services to expedite and satisfy the requirement. The following are acceptable to satisfy the proof of high school graduation requirement; please submit one of the following documents no later than 30 days before the semester begins:

  • A copy of your high school diploma.
  • A copy of your final high school transcript that shows the date when the diploma was awarded.
  • A copy of your General Educational Development (GED) certificate or GED transcript.
  • An academic transcript that indicates you successfully completed at least 60 transferable credits.
  • A copy of your completion of an associate's degree.
  • If state law requires a homeschooled student to obtain a secondary school completion credential for homeschool (other than a high school diploma or its recognized equivalent), a copy of that credential.
  • If state law does not require a homeschooled student to obtain a secondary school completion credential for homeschool (other than a high school diploma or its recognized equivalent), a transcript or the equivalent, signed by a cognizant authority, that lists the secondary school courses the student completed and documents the successful completion of a secondary school education in a homeschool setting.
  • Students with a foreign high school transcript must obtain a course-by-course transcript evaluation by NACES-Foreign Credential Evaluations for high schools attended outside the U.S.
If you are a first-time freshman student, you are also required to provide your final high school transcript with your final grades and high school graduation date to OU’s Undergraduate Admissions office.
The Data Retrieval Tool is the preferred method of providing parent and student tax information on the FAFSA. It is the safest way to provide tax information because it is encrypted, the data does not show on the screen, or on subsequent reports on the FAFSA, and decreases the amount of information OU might request from you later.  Learn more about and find instructions for using the IRS Data Retrieval Tool.
If you are selected for verification and unable to use the IRS DRT, you need to submit additional information to Student Financial Services. Please review your requirements on MySail to determine the information needed.  Learn more about and request the necessary documents from the IRS online or by mail.
FAST Appointments

New students admitted to Oakland University as incoming freshmen or transfer students who are selected for financial aid verification are encouraged to participate in a Financial Aid Student Tasks (FAST) appointment to get help completing important financial aid tasks. Completing these tasks will prepare you well should you choose to attend Oakland University. Please activate your OU account before your FAST appointment. 

Reserve a FAST Appointment now.

During your FAST appointment, we will guide you through:

  • Viewing your financial aid awards in MySAIL
  • If offered, accepting or declining student loans in MySAIL
  • Viewing and completing any financial aid requirements (due within 14 days unless otherwise indicated)
  • Selecting your Student Financial Services Authorizations
  • Creating a proxy for parents, spouses, and others to view your financial aid
  • Enrolling in direct deposit for financial aid and student account refunds
  • Granting authorized user access to parents, spouses and others to access your eBill
  • Opting in to text alerts on eBill