Poka Yoke

Poka Yoke or error proofing is the awareness, detection and prevention of errors that adversely affect customers and employees. Each of these levels – awareness, detection and prevention – is vital to the overall error proofing process.

Awareness means acknowledging that a mistake can be made, communicating that potential and planning a way to detect or prevent that mistake.

Detection means once a mistake does happen, it can be easily found, and letting someone know to fix it before it reaches the customer.

Prevention is not allowing for mistakes to occur in the first place.