Diversity Lecture Series with Caryn Reed-Hendon, Ph.D.

Feb. 1
1-2 p.m.
Virtual (Zoom)

Compassion: The Essential Element in Patient Care

In the quest to improve patient care, the element of compassion sometimes gets overlooked as a binding agent for developing trust and open dialogue with patients, their families and health care providers. This session will give a view into the ways in which cultural humility, community knowledge, belonging, and lived experiences can help to elevate compassion as an art and practice of medicine.

By the end of this session, participants will be able to:
  • Highlight how our lived experiences as a connection point to patients can affect how we communicate with each other
  • Discuss the ways in which communication as a key performance indicator can serve as a barometer for meeting patient needs
  • Explore the dynamics of bias and belonging
  • Identify the ways compassion can help to achieve an improved working and learning environment

About the presenter:

Caryn Reed-Hendon, Ph.D. is the Founding Director of Diversity, Equity & Inclusion at Lawrence Technological University (LTU). At LTU, she is responsible for the daily operations for the Office for Diversity, Equity & Inclusion, and also works in support of the President, the Provost, the Board of Trustees, the Dean of Students, and University Human Resources.
She has twenty years of higher education experience specifically in the area of Student Affairs with a focus on mentorship, pipeline programs and JEDI professional development. She has served in leadership for a number of professional and educational committees and has worked collaboratively to present materials at regional, national, and international conferences. Dr. Reed’s memberships include: Sigma Gamma Rho Sorority, Inc., National Association of Minority Medical Educators, National Association of Diversity Officers in Higher Education, Queens Collective, International Leaderships Association, King Chavez Parks Future Faculty Fellows, and NASPA: Student Affairs Administrators in Higher Education.