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E-Learning and Instructional Support

Kresge Library, Room 430
100 Library Drive
Rochester , MI 48309-4479
(location map)
Office: (248) 370-4566
Help: (248) 805-1625

E-Learning and Instructional Support

Kresge Library, Room 430
100 Library Drive
Rochester , MI 48309-4479
(location map)
Office: (248) 370-4566
Help: (248) 805-1625

Current Students

Online Learning Resources for Students

COVID-19 has caused major disruptions in all aspects of our lives and higher education is no exception. Toward the end of winter semester, OU faculty, staff and students had to rapidly transition face-to-face classroom instruction to remote learning for the remainder of the semester as a result of the pandemic. The teamwork, collaboration and effort from EVERYONE was nothing short of amazing!

Summer I, summer II, and likely parts of fall 2020 will be held 100% online. OU faculty and staff have been working tirelessly to ensure you will receive an excellent online learning experience.

For some students, moving to online learning will be an easy transition, for others, there will be a steeper learning curve. Whether you are anxious or excited, confident or apprehensive, we are here to help! No matter if you chose to enhance your education through online course offerings, or find yourself unexpectedly thrust into the situation, here, you’ll find support, help and plenty of resources to help you succeed. 

We are here for you!

Schedule of Online Courses Online Student Services
First Steps
  1. Read this Guide First!: Student Guide for Online Learning.
  2. Make sure you have the technology and connectivity needed.
    • Students who lack computers to complete coursework remotely should contact the Student Technology Center for information regarding available resources.
    • If you do not have a reliable internet connection, check with your cell phone provider, many are offering expanded data services at little or no cost
    • If you are having trouble, be sure to communicate with your professor.
  3. Instructor Communications
    • Understand how your instructor prefers to communicate with you. This information is often found in the syllabus.
  4. Review the syllabus for each of your courses and make a plan.
    • Find an organization tool that works for you and use it!
    • Review and adjust your plan each week.
    • Plan ahead!
Here are some of our favorite tools for staying organized and on task.

Google Keep - Take notes, develop tasks lists, set reminders and share them with Google Keep.

Google Tasks - If you like checking boxes when a job is done, enable Google Tasks. These simple checklists make it easy to prioritize and group to-do lists.

Trello - Trello is the flexible and customizable way to organize plans and projects.

Online Learning Tips

Do’s and Don’ts of Online Learning

DO develop a study schedule. Plan out when you will study. Following the plan will help keep you focused and on task.

DO break up study sessions. Avoid cramming by breaking study times into chunks with frequent breaks.

DO ask for help. Professors are here to help you! When you are struggling with a concept, communicate with them. Also, use your fellow classmates for help as well.

DO shut off technology that will distract you. Set your phone to silent, close down the social media pages and turn off your e-mail notifications during your study blocks to keep yourself productive.

DO plan ahead. Make sure you know when assignments are due and the process for taking exams.

DO explore our help resources on the getting help tab and check out our favorite organization tools on the first steps tab.


DON’T procrastinate. Hold yourself accountable with a study schedule and task lists. Waiting until the last minute to do assignments will not help you succeed.

DON’T disengage with the course. Actively participate in online discussions, interact with your fellow classmates, take part in any “live” sessions and stay in contact with your professor.

DON’T study in your bed. Have a designated study area with minimal distractions. Creating a good work environment will help you to stay focused on the task at hand.

Getting Help

Help Documents and Videos:
Student Guide for Online Learning
Logging into Moodle and Resetting your Password
Google Meet and WebEx
Using WebEx Video
Reply to Forums via Email

Helpful Links: 
Moodle Login
e-LIS Help - For help with Moodle, eSpace, WebEx, etc.
OU Helpdesk - For help with computer hardware, software and email issues.
University Technology Services (UTS) - For help with NetID, email access, GrizzID, etc.

Misc. Resources:
Online Student Services
OaklandU Online Learning Blog
Academic Empowerment eSpace

Technical Requirements

Technical requirements will be different from course to course, but in general, your computing device (desktop PC, laptop, tablet, mobile phone, etc.)*  should:

  • Connect reliably to the internet
  • Run the most current version of your preferred web browser (Chrome, Firefox, Safari, Edge)
  • Run the most current versions of common web software (like Flash, Java, and the Adobe Acrobat PDF viewer)
  • Scan for viruses using an updated virus program
  • Update installed software automatically and regularly
  • Desktop PCs and laptops should have at least 6GB RAM and a 64 bit processor

Some courses may have additional requirements such as:

  • Playing video and audio files, either over the internet or via a downloaded file
  • Broadcasting audio and/or video via a microphone/webcam
  • Viewing files created in programs like Microsoft Office (Word, Excel, PowerPoint, etc.)

We do not recommend using software or hardware for which support is no longer available (i.e., the software/hardware is past its “end of life”, as defined by the vendor).

* Properly configured Windows, Mac, and Linux desktop/laptop computers are able to run Oakland University's online course software without any problems, except in special cases, noted below. Tablets and smartphones may have reduced functionality with some programs, such as live WebEx sessions. Please be aware that there may be some cases where you will need to use a desktop/laptop computer to access all the functionality of Oakland University's online course software.  

Specific Incompatibilities

  • Chromebooks are currently incompatible with WebEx, the web conferencing software used by the university for many synchronous class meetings (as of 4/29/2020).
  • WebEx will not work with the Linux operating system.
  • Specific courses may use technology that is incompatible with specific combinations of hardware and software. In those cases you should work with your instructor and e-LIS to identify a solution.