Central Receiving

About Central Receiving

The Central Receiving Department (CRD) provides centralized receiving, shipping, and distribution services in support of the University's academic, administrative, and operational needs. The department receives inbound shipments from commercial carriers for University departments, coordinates outbound shipping services, and assists with the efficient distribution of materials across campus.

Current procedures, service information, and operational requirements are maintained by the CRD in accordance with University Administrative Policy & Procedure #1370.

**Delivery of packages received at the OU Receiving dock from UPS, DHL, FedEx and Amazon for campus departments. All incoming packages from these carriers are handled by Central Receiving. Contact Central Receiving at 2165 with questions regarding delivery of incoming packages. Be sure that your sender properly labels your incoming package. Note: Central Receiving does not handle packages for student dorms. For assistance with student dorm packages, please visit Mail Services website https://www.oakland.edu/universityservices/mail-services/

Receiving Services

The CRD receives and distributes inbound shipments delivered by commercial carriers for University departments.

To ensure timely processing and delivery, shipments should be properly addressed with:

• Recipient's name
• Department name
• Building and room number
• Purchase Order number (when applicable)

All inbound shipments received through the CRD are tracked and delivered in accordance with established departmental procedures.

Shipping Services

The CRD coordinates outbound shipping services for University departments using approved commercial carriers.

Departments requesting shipping services should provide complete shipping information and any required documentation before shipment processing.

Additional shipping procedures and service information are available by contacting the CRD.

Service Limitations

The CRD establishes operational procedures and service limitations necessary to support safe and efficient operations.

Examples include:

• Personal packages
• Student housing deliveries
• Direct-delivery vendor exceptions
• Oversized or overweight shipments
• Items requiring special handling
• Unidentifiable shipments without a specific name, address, or Purchase Order Number
• Damaged Items
• Food Deliveries
• Hight Contagious Materials
• Radioactive Materials
• Hazardous Materials (Departments are required to setup direct to department deliveries with vendor)
• Gas Cylinders (Departments are required to setup direct to department deliveries with vendor)
• Live Animals
• Fertilizer or grass seed (Grounds/Golf Course are required to setup direct deliveries with vendor)

Current service limitations are subject to change and are maintained by the CRD.

Department Responsibilities

Departments utilizing CRD services are responsible for:

• Providing accurate delivery information
• Promptly inspecting shipments upon receipt
• Reporting shortages or damage as soon as practical
• Coordinating special handling requirements with the CRD when appropriate

Frequently Asked Questions

Does CRD receive USPS mail?

No. Mail transported through the United States Postal Service (USPS) is handled by the Mail Services Department.

Does CRD handle student housing packages?

No. Student housing packages are handled through Mail Services and University Housing.

Can I have personal packages delivered to the University?

Personal deliveries should be sent to your home address whenever possible. CRD resources are intended to support official University business.

What if my shipment is too large?

Contact the CRD before delivery. The department will work with you to determine the most appropriate delivery method. CRD has a maximum weight limit of 500 lbs. or larger than 3ft x 3ft x 6ft.

What if my shipment arrives damaged?

Inspect shipments promptly and notify the CRD as soon as possible so assistance can be provided, if appropriate.

Policy 1370 in the Administrative Policies and Procedures

Contact Information and Business Hours

Police & Support Services Bldg.
201 Meadow Brook Rd., Room 11
(248) 370-2165
Hours: Monday - Friday, 7:30 a.m. - 4:00 p.m

Staff

Andrew Peterson
University Services Clerk
(248) 370-2165
[email protected]

Eugene Rivest
University Services Clerk
(248) 370-2165
[email protected]

[email protected]