Patient Portal

Please upload your COVID-19 record to the portal. This is confidential information.

This guide will walk you through the process of uploading your COVID-19 immunization record to the Graham Health Center Patient Portal.

Step One:

After you complete your COVID-19 Vaccine series (2 doses of Pfizer or Moderna, 1 dose of Johnson & Johnson) you will need to have an image/file to upload to the portal. If you are an International Student who has received one of the COVID-19 vaccines that is approved by the World Health Organization (WHO) you will follow the same steps.

If you are using a desktop computer, you will need to have a photo/image or scanned document saved. If you are doing this on your phone, you’ll have an opportunity to take a photo of your vaccine card or upload a saved image. Saving as a PDF helps reduce the size of your file.

Step Two:

• Visit the secure patient portal log in
• Sign in to the portal using your Oakland University Net ID and password.
• Enter your date of birth, then click on Proceed.
• From the main menu that appears, select I would like to… Enter My COVID-19 Vaccine Information. 
• A new window will open. There are 2 sections in this window:
  • First: Click the green Upload box to upload an image of your supporting documentation. If you are using your smart phone, you will be able to take a photo while in the portal. If you are on your desktop computer, you will select a saved file from our computer.
  • Once your image is uploaded... click the green Looks Good button.
  • Next: click the green Add Immunization button.
  • Enter the date you received the vaccine, and then select the correct immunization name, then click the brown Save button.
• You are REQUIRED to upload an image of your vaccine card/record. If there is no image/supporting documentation, the information will not be saved/entered into your record. 
• Once all required information is entered, click the brown Done button.
• Your COVID-19 immunization record has been submitted!

Hint: If you receive a message that your file is too large, please try saving as a PDF document and try again.

** This is the current process as of September 22, 2023 **

COVID-19 Surveillance Testing is for those who are NOT experiencing symptoms. This is for people who need or want a test for other reasons (for example: work or housing requirements).

This guide will walk you through the process of scheduling your COVID-19 test at the Graham Health Center. It will also provide directions on how to review upcoming appointments, and cancel an appointment.

To schedule an appointment 

1. Visit the secure patient portal log in
2. Sign in to the portal using your Net ID and password.
3. Enter your date of birth, then click on Proceed.
4. From the menu that appears, select I would like to… Schedule an Appointment.
5. On the next screen, once again click on Schedule an Appointment
6. From the available options, select COVID Surveillance Testing, then click Continue.
7. A question will appear asking whether you are currently experiencing any symptoms of COVID-19. If you are currently experiencing any of the listed symptoms, you should not schedule an appointment through the portal. Instead, call the Graham Health Center at (248) 370-2341 to schedule a provider visit.
8. If you are not currently experiencing any symptoms of COVID-19, select No, then click Continue.
9. Select the date you wish to come in for testing by clicking the calendar icon next to Set search start date, then clicking on your preferred date. Please make sure to choose one of the dates that was provided in the email you received from University Housing. Once you click on your preferred date, click on Search for Appointments.
10. Available appointment times will appear. Select your preferred appointment time, then click Continue.
11. Review your appointment date and time, and then Click on Schedule to schedule your appointment.
12. You will reach a confirmation page which confirms that you have successfully scheduled your appointment. Click Print to print your confirmation.
13. Click Continue to complete or confirm your Health History. Your Health History needs to be completed in the Patient Portal prior to your visit.

To view your appointment information at later date 

1. Visit the secure patient portal log in
2. Sign in to the portal using your Net ID and password.
3. Enter your date of birth, then click on Proceed.
4. Click on Appointments in the left-hand navigation menu.
5. Your currently scheduled appointments will appear. 

To cancel a scheduled appointment 

1. Visit the secure patient portal log in
2. Sign in to the portal using your Net ID and password.
3. Enter your date of birth, then click on Proceed.
4. Click on Appointments in the left-hand navigation menu.
5. Your currently scheduled appointments will appear.
6. Click the Cancel Appointment link under the appointment you would like to cancel.
7. Select the reason you are cancelling your appointment from the drop-down menu, then click OK. 

Any questions related to your personal health should be submitted via the portal, not email.  Follow the instructions above to submit a secure message to Graham Health Center staff.

This guide will walk you through the process of sending a secure message to the Graham Health Center using the Patient Portal. Please use the portal for all health-related questions or concerns.

1. Visit the secure patient portal log in
2. Sign in using your Oakland University Net ID and password.
3. Enter your date of birth, then click on Proceed.
4. From the menu that appears, select I would like to… send a secure message.
5. On the next screen, click on New message.
6. From the available options, select I want to send a message to the nurse. Then click Continue.
7. A template for sending a message will appear. In the subject line, enter the topic of your message/question. In the text box, provide the details of your message or question. If you need to include an attachment to the message, click the box Add attachment. This will allow you to select a file from your device to attach to the message.
   
   PLEASE NOTE: Vaccine records may NOT be submitted here. Please return to the homepage of the patient portal and click on the “Enter my COVID-19 Vaccine Information” button to submit your vaccination record.portal. COVID-19 vaccine records must be submitted using the “Enter my COVID-19 Vaccine Information” button. All other vaccine records should be submitted using the Immunization Record Upload section on the bottom left of the portal.
8. Select the image/file you want to attach. Once selected, click Open/Attach.
9. The next section states: Please compose your message in the space below: clearly state your question and or need in your message.
10. Click Send. Your message has been submitted.
11. Once reviewed by GHC staff, you will see that your message was read. If necessary, you will receive a reply. 

Hint: If you receive a message that your file is too large, please try saving as a PDF document and try again.

** This is the current process as of July 26, 2021 ** 

Annual influenza vaccines must be submitted via the portal for clinical compliance. Please follow the instructions here.

This guide will walk you through the process of uploading your influenza immunization record to the Graham Health Center Patient Portal.

Step One:

After you complete your influenza immunization, you will need to have an image/file to upload to the portal.If you are using a desktop computer, you will need to have a photo/image or scanned document saved. If you are doing this on your phone, you’ll have an opportunity to take a photo of your vaccine documentation or upload a saved image. Saving as a PDF helps reduce the size of your file.

Step Two:

• Visit the secure patient portal log in 
• Sign in to the portal using your Oakland University Net ID and password. 
• Enter your date of birth, then click on Proceed. 
• From the menu that appears on the left (or expand the 3 bars in the upper left corner to expand), select Medical Clearances & Other Forms 
• Select the green UPDATE button next to Infuenza. 
  • A new window will appear.
  • Enter the Date the influenza vaccine was administered.
  • In the Immunization field, Select one… the most common entry is: [Flu – unspec (Influenza-unspecif formulation)].
  • Click the gold Save Button.
  • Press Done. 
• Select the green UPDATE button next to Supporting Docs Vacs/Lab. (required step)
  • A new window will appear.
  • Select the green upload button and upload an image of your flu vaccine documentation. This might be a screenshot, photo, or scanned document.
  • Verify Upload and click the green Looks Good button
  • Click the gold Save Button.
  • You are REQUIRED to upload supporting documentation of your flu vaccine. You will not be compliant without submitting supporting documentation.
• GHC staff will verify your submission. If there are any issues, a portal message will be sent to you. Once verified, the status of the flu compliance will change to Compliant. 

Hint: If you receive a message that your file is too large, please try saving as a PDF document and try again.

** This process has been updated as of September 22, 2023 **