OU Help Desk
Kresge Library, Room 202
100 Library Drive
Rochester,
MI
48309-4479
(location map)
(248) 370-4357 (HELP)
Fax: (248) 370-4863
[email protected]
Office Hours: M-F 8:00am - 5:00pm
University Technology Services
Dodge Hall
118 Library Drive
Rochester,
MI
48309-4401
(location map)
[email protected]
University Portal Project
Oakland University is happy to announce the Oakland University MySail app is now available to download. The Oakland University MySail app will help to streamline your academic journey more efficiently. Whether you’re a student, faculty member, or staff, our app is designed to keep you connected and informed, offering a comprehensive suite of features tailored to your needs.
Key Features:
- Personalized Dashboard: Access your schedule, grades, notifications, and upcoming deadlines all in one place. Customize your dashboard to prioritize the information that matters most to you.
- Course Management: Enroll in courses, view syllabi, submit assignments, and track your progress with ease. Stay on top of your coursework with real-time updates and reminders.
- Event Calendars: Stay informed about campus events, workshops, and extracurricular activities. Add events to your personal calendar and set reminders so you never miss out.
- Academic Support: Access tutoring services, academic advising, and career counseling. Book appointments and seek guidance to help you succeed academically and professionally.
- Financial Services: Manage your tuition payments, view financial aid information, and monitor your account balance securely from your device.
- Notifications and Alerts: Receive instant notifications for grade updates, assignment deadlines, campus alerts, and important announcements. Customize your notification preferences to stay informed without the clutter.
- User-Friendly Interface: Enjoy a clean, intuitive design that makes navigating the app effortless. Accessible on all devices, ensuring you can stay connected whether you’re on campus or off.
The Oakland University MySail app is your essential tool for a successful and organized academic experience. Download now from the Apple App store or Google Play store now and take control of your university life with ease and efficiency today!
MySail FAQs
Transcript
In the top navigation of Oakland.edu you will find a link to MySail. This will send you to the dashboard to log in. Once in the dashboard you will see login on the top right of the portal. Enter your Oakland University NetID and password to log in. You now have access to everything within the new student portal.
Transcript
Clicking the avatar on the top right of the screen will provide you with a multitude of options. At the bottom of the list will be the option to pick between light and dark. Auto will change the look based on the time of day. Widgets can be moved around on the dashboard. Hover over the top of the widget until the mouse changes to the directional symbol. Widgets can be dragged and dropped across the dashboard. They can be placed anywhere the dotted line appears. Click the dots on the top right corner of the widget will allow you to customize that widget. The size of the widgets can be personalized ranging from a one by one to a three by two. Widgets can be added to a custom folder. There is also the option to remove widgets if they are not required by the portal.
Transcript
From the dashboard click on avatar. Click account settings.Scroll over and select privacy tap. From here you can select from a variety of different settings. Selections are auto saved.
Transcript
Click on your user icon and scroll down to the light and dark options to select the one that works best for you.
Contact helpdesk@oakland.edu.
The Purpose:
Oakland University implemented a new university portal, Pathify, a hosted and secure online platform designed to provide students, faculty, staff, and other stakeholders with a single pane of glass to access all university systems and a centralized point to important information and resources related to their university experience.
The purpose of the new university portal is to make it easier for students and staff to access and manage information related to their academic and professional lives. By bringing together a range of resources and tools in one central location, the proposed solution should help to streamline administrative processes, increase efficiency, and improve the overall user experience.
Transcript
- George Varghese - IT
- Nameeta Dhir - IT
- Joel Morrah - IT
- Glen Wasik - IT
- Chris Bernardo - IT
- Larry Chesnutt - IT
- Sarah Webb - FYAC
- NingNing Zheng - FYAC
- Sarah Butash - Registrar
- Chris Goeth - Registrar
- Bob Griffith - Registrar
- Christina Riley - SOM
- Danielle Booker - SOM
- Steve Szaley - Undergrad
- Claire Rammel - Grad
- Erin Schmotzer - Grad
- Adam Panchenko - Grad
- Todd Nucci - Marketing and Communications
- Michael Downes - Marketing and Communications
- Alexa Cutter - Advisor, SECS
- Hnou Vue - Advisor, Health Sciences
- Laura Christensen Sains - Advisor, SON
- Sara Yonan - SOM
- Tim French - SOM IT
- Mathew Holtz - SOM IT
- Michelle Mich - HR
- Monica Haines - HR
- Corey Brittingham - HR
- Judy Fandale - Payroll
- George Leaver - Payroll
- John Coughlin - ELIS
- Mathew Switlik - ELIS
- Linda Switzer - SBS
- Robert Bonham - SBS
- Chris Bowles - Advancement
| Task | Start Date | End Date | Department |
|---|---|---|---|
Contract/PO finalization | 1/10 | 1/10 | IT/Purchasing |
Project Kickoff | 1/29 | 1/29 | IT |
Core Team setup | 2/1 | 2/15 | Core |
Functional Requirements Planning
| Task | Start Date | End Date | Department |
|---|---|---|---|
Decision on new name for Portal | 2/15 | 2/15 | Core |
Product capability and review | 2/19 | 4/24 | Core |
Training on Tools, Pages and Groups | 2/26 | 3/19 | Core |
Portal Branding and colors | 2/21 | 3/30 | MarComm |
Review Peer Institution Portal | 3/12 | 4/24 | Core |
Configure Portal Layout | 3/19 | 4/18 | Core |
Finalize Widgets List for Phase 1 | 3/21 | 3/21 | Core |
Policy, Terms of Use Legal Review | 3/15 | 4/26 | Legal/IT |
Configure Student/Staff Dashboard | 3/25 | 3/28 | Core |
Configure Announcements | 4/2 | 4/4 | Core |
Mobile App Planning | 4/9 | 4/11 | MarComm |
Categorize Pages and Labels | 4/16 | 4/18 | Core |
Configure Student/Staff Dashboard | 4/23 | 4/25 | Core |
Portal Launch Planning and Checklist | 4/1 | 4/30 | Core |
Configure Analytics | 4/15 | 5/9 | Core |
Portal Technical Setup
| Task | Start Date | End Date | Department |
|---|---|---|---|
| SSO | 2/15 | 2/18 | IT |
User Provisioning | 2/15 | 2/18 | IT |
User Data Load and Groups mapping | 3/1 | 4/1 | IT |
Setup daily SFTP | 3/8 | 4/1 | IT |
Widget Build | 3/1 | 4/30 | Focus Groups |
Plan DR Strategy and Setup | 3/11 | 4/30 | Core |
Configure Calendar Feed | 3/26 | 3/30 | MarComm |
Security Review and Setup | 3/11 | 4/30 | Core |
Soft Launch Checklist | 3/26 | 5/15 | Core |
Communications Planning
| Task | Start Date | End Date | Department |
|---|---|---|---|
| Engage Steering Committee | 3/15 | 9/29 | CIO |
Communications Launch Plan | 3/15 | 9/30 | Core/Steering |
Project Web Page | 3/15 | 6/30 | MarComm/IT |
Promote on Axis TV, ERN, OU Email | 3/15 | 6/30 | MarComm/IT |
How-to Video | 4/1 | 6/30 | MarComm |
Town Hall | 4/1 | 9/30 | Steering |
5/1 | 10/30 | MarComm | |
eSpace | 4/1 | 9/30 | All |
Help Desk Readiness | 4/26 | 5/15 | Core |
Portal Soft Launch
| Task | Start Date | End Date | Department |
|---|---|---|---|
| UAT by Core Group and DTS | 4/15 | 5/15 | Core |
Steering Committee Approval | 4/15 | 5/10 | CIO |
Portal Soft Launch | 5/15 | 5/15 | Core |
Soft Launch Monitoring | 5/15 | 8/30 | Core |
Go Live
| Task | Start Date | End Date | Department |
|---|---|---|---|
| User Acceptance | 5/15 | 6/15 | Core |
Board Approval | 9/26 | 9/29 | Steering |
Portal Go Live | 10/8 | 10/8 | Core |
| Mobile App Launch | 10/15 | 10/15 | IT |
Monitoring and Closing | 10/8 | 12/2 | Core |
| Task | Start Date | End Date | Department |
|---|---|---|---|
| Continuous Improvement | 7/10 | 10/1 | Core |