How to get help?
The Oakland University e-Learning and Instructional Support office offers the following types of support to students, faculty, and staff who are having e-learning related problems in supported systems like Moodle, Panopto, Zoom, etc.
Phone: To get immediate help, call (248) 805-1625 Monday through Thursday from 8 a.m. to 8 p.m., Friday from 8 a.m. to 5 p.m. and Saturdays from 10 a.m. to noon.
Online: Login to our e-LIS Support Portal and fill out a support request.
Live Chat: Live chat is available from our e-LIS Support Portal Page Monday through Friday from 8 a.m. to 5 p.m. Start the chat by clicking Chat icon in the lower right corner.
In person: In person assistance is available from the Instructional Design Team by appointment only. Email [email protected].
If you have more generalized questions about the Oakland University IT environment (network connectivity, desktop computing, etc.) please contact the CSITS helpdesk.
Help LibrarySupport PortalInstructional Design One-on-one Appointments
e-Learning and Instructional Support
100 Library Drive
Rochester, MI 48309-4479
(location map)
Office: (248) 805-1625
e-LIS Virtual Help Desk:
Monday - Thursday 8 a.m. - 8 p.m.
Friday 8 a.m. - 5 p.m.
Saturday 10 a.m. - noon
e-Learning and Instructional Support
100 Library Drive
Rochester, MI 48309-4479
(location map)
Office: (248) 805-1625
e-LIS Virtual Help Desk:
Monday - Thursday 8 a.m. - 8 p.m.
Friday 8 a.m. - 5 p.m.
Saturday 10 a.m. - noon