Work Order Requests

Goods and services are provided by Facilities Management to the Oakland University Community by the generation of work order requests. These requests are processed by the Work Control Center/Business Office of Facilities Management.

Normal maintenance hours are Monday through Friday from 7 a.m. to 3:30 p.m. If you have an emergency, such as no heat or power, outside of these hours, please contact OUPD at (248) 370-3331. If you are having problems with your internet or electronic devices, please contact the OU Help Desk at (248) 370-4357.

If you have any additional questions, please contact Work Control at (248) 370-2381.

Work order requests are received by the Work Control Center by using "The Hub", located at the link below OR by clicking the Submit a Work Order Request button located on the Facilities Management home page.

The Hub

Emergency work orders and those requests involving a safety issue should immediately be called into the Work Control Center by dialing (248) 370-2381.

A statement indicating whether the work order request has been accepted, rejected, or needs modification will be sent to the requestor by e-mail. If accepted or modified, the work order request becomes a work order. The status of the work can be obtained thru e-mail until completion. Upon completion of the work order, a statement will be sent by e-mail to inform the requestor.