University Housing

Hamlin Hall, Room 448
550 Meadow Brook Road
Rochester, MI 48309-4452
(location map)
(248) 370-3570
Monday - Friday: 8 a.m. - 5 p.m.

two students with headphones, each seated at a table with open books

Housing Handbook

You can now enjoy the privileges, rights and responsibilities shared by everyone in our living and learning community. Many opportunities and challenges are available to you that will enhance your academic, personal and social development. The extent to which you choose to participate in our community with your peers will determine how meaningful and positive the experience is for you.

The University Housing staff invites you to share in the development of our community. Our staff and programs are dedicated to creating a balanced environment in which the learning process, interpersonal communication and the understanding of cultural and lifestyle differences are valued and encouraged.

We are committed to making this year exciting, productive, stimulating and memorable for you. The housing staff and administration look forward to assisting and supporting you this academic year.

Statement of Responsibility

It is your responsibility to read this handbook and understand the policies and procedures it contains. The information in this handbook reflects the University Housing Community Standards of Behavior, which you are required to uphold.

Mission Statement

Oakland University Housing vision
University Housing will be recognized as an integral part of the university, in which academics and residential living work together to cultivate learning, personal well-being and social experiences that enhance student life on campus.

Oakland University Housing mission
The mission of University Housing is to provide a safe living and learning experience that promotes a sense of community, civic responsibility and an appreciation for individual differences.

Oakland University Housing core values
In order to cultivate learning, personal well-being and social experiences, University Housing subscribes to the following core values: academic achievement; ethical conduct; civility/citizenship; financial responsibility; personal wellness; and multicultural understanding.

Conditions of Occupancy

Residents must be currently enrolled in a degree-seeking program at Oakland University, and registered for at least one course credit in any given semester, during the duration of the University Housing contract. A student’s university account must be current before an assignment is made. After an assignment has been made, the resident’s account must remain current.

Residence Life Staff

The apartments and residence halls each have a residence director (RD), a graduate residence director (GRD), and resident assistants (RAs).

The residence director (RD) is a full-time professional staff member who is responsible for the daily operations of the building(s) under his/her jurisdiction and overall supervision of the building(s)’s staff.

The graduate residence director (GRD) is a graduate student who is responsible for creating and maintaining a community environment that allows residents to develop a successful academic environment, a sense of self responsibility for their behaviors, leadership and social skills, and maturity.

Resident assistants (RAs) live with residents on every floor of every residence hall building. RAs also live in each building of the Ann V. Nicholson apartments. In the George T. Matthews apartments, there are two resident assistants. RAs are upper-division students who provide an appropriate atmosphere for successful academic achievement and interpersonal relationships.

Academic peer mentors (APMs) support the academic endeavor of all residents by hosting tutor nights, planning academically focused programs and serving as a general academic support and resource.

Nightwatch (NW) staff members serve our residence hall communities by staffing a security check-in desk during designated overnight hours. For the convenience of residents, Nightwatch staff also answer questions and serve as a community resource at the Nightwatch desk.

Service desk attendants staff the Hamlin, Hillcrest, Student Apartments, Van Wagoner, and Vandenberg Service Desks and serve our community by providing various services, including mail distribution and answering general questions of residents.

Student office assistants (SOAs) staff the front desk in the University Housing office in Hamlin Hall, and serve our community by providing various services, including scheduling appointments, answering phones and email, and providing general information to visitors.

Wireless technicians provide services at the University Housing Network Helpdesk and can assist residents with their technology and connectivity needs.

Maintenance assistants (MAs) serve our community by providing after-hours maintenance assistance.

All housing staff members enforce the policies and procedures covered in this handbook, and ensure that community standards of behavior are maintained and individual rights and responsibilities are enjoyed.

Residence Halls Student Government

The Residence Life Association (RLA) is the governing body for all residence hall students. RLA offers residents the opportunity to influence residential programs, policies and procedures. Through the association, students have access to all facets of residence hall life.

RLA voting members include community council presidents, or their designees, and the RLA executive board. The RLA meets weekly to make decisions and receive executive board reports. RLA meetings are open to any interested student. Meetings are held each Thursday at 7 p.m. In-person meetings are held in the Glass Room in Vandenberg Hall. Meetings may also be held virtually as a result of the pandemic.

In addition to the RLA building representatives, each building has its own community council that plans social and educational activities for the community and addresses complex concerns. The Small Halls (Hill and Van Wagoner Houses) share one collective community council, as do the student apartment buildings. Community councils consist of an executive board and community representatives. Membership is open to any interested students.

Residence Life student government is funded by on-campus residents. The amount of $10 per semester is included in the total room cost; $7 per semester is allotted to the Residence Life Association; $2 to the student’s community council; and $1 to the student’s floor (for residence halls) or building (for apartments).

Residents do not have to be elected to attend Residence Life Association or community council meetings and activities. Residents who participate in student government gain valuable leadership skills while promoting the community concept within residence life.

University Housing policies and procedures are reviewed yearly. They are consistent with Oakland University policies and procedures, and may be subject to review by the university administration and/or Board of Trustees. An individual resident or group of residents may present their concerns about University Housing policies and procedures to the University Housing Office, or submit them to the association in writing. The administration will review all concerns and notify the resident or group of its decision at the earliest possible date.

The Residence Life Association can be reached at

Contact Information

University Housing Office - Hamlin Hall
Hamlin Hall, Room 448
550 Meadow Brook Road
(248) 370-3570

University Housing Office - Hillcrest Hall
Hillcrest Hall, Room 304
273 Grizzly Lane
(248) 370-3941

University Student Apartments (USA) Office
4000 Meadow Brook Road
(248) 370-2581

Maintenance 24-Hour Trouble Line
(248) 370-2954

University Housing Technology Helpdesk
550 Meadow Brook Road
Hamlin Hall, Room 423
(248) 370-2534

Residence Halls Contact Information
Hamlin Hall: (248) 370-2992
Hillcrest Hall: (248) 370-3983
Oak View Hall: (248) 370-4491
Small Halls: (248) 370-3957
University Student Apartments: (248) 370-2582
Vandenberg Hall: (248) 370-2976

Contacting Residence Life Staff
There is a residence director and a graduate residence director on duty from 5 p.m. until 8 a.m. daily. RAs are also on duty in each building from 7 p.m. until 7 a.m., Monday through Friday. On weekends, there is an RA on duty 24 hours a day. On-duty residence hall staff members are available to assist students when they are locked out of their rooms, have maintenance problems, or experience personal difficulties during the evening when the University Housing Office is closed. A list of on-duty staff members is posted in the main lobby of every residence hall.

Duty Phone Numbers
These numbers are to be called ONLY by residents of University Housing during “after hours” periods (7 p.m. until 7 a.m., Monday through Friday, and all day and night on Saturday and Sunday).

Hamlin Hall
North: (248) 866-2243
South: (248) 343-0061

Hillcrest Hall
(248) 894-3203
(248) 894-9897

Hill House and Van Wagoner House
(248) 866-8160
(248) 866-4110

Oak View Hall
(248) 259-1345
(248) 259-6760

Vandenberg Hall
East: (248) 866-7384
West: (248) 343-0103

University Student Apartments
(248) 343-0419
(248) 343-0499