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Career and Life Design for Students

School of Business Administration

Elliott Hall, Room 427
275 Varner Drive
Rochester, MI 48309-4485
(location map)

With the support of a strong, dedicated Career and Life Design team serving as a gateway to the future, Oakland business students build marketable skills, gain professional work experience and explore their passions. Students are empowered through career consultation, networking and recruitment events, virtual resources and personal branding sessions. The School of Business Administration Career and Life Design team is ready to assist OU business students through in-person and virtual appointments, as well as phone and email. You may make an appointment on Handshake.

It’s a fact, employers seek Oakland business students and graduates. Representatives from hundreds of companies interview and recruit Oakland University business students at career fairs, mixers and other professional events. Oakland business graduates launch careers in organizations across many sectors, including accounting, automotive, aerospace, defense, financial services, health care, information services, manufacturing and more.

On an annual basis, Handshake lists more than 10,000 job postings and nearly 5,000 internship postings for business majors, plus positions in other fields. Oakland University is among the top five in-state institutions from which employers actively recruit, according to a 2022 report from the American Society of Employers.

HandshakeCareer and Life Design Outcomes

Staff and Services

School of Business Administration Career and Life Design
232 Elliott Hall hosts scheduled appointments (those scheduled in Handshake or scheduled via Career and Life Design at 248-370-3250).

Maelle Rouquet
Career and Life Design Coach
(248) 370-3216
[email protected]

Joanna Giglio
Career and Life Design Coach
(248) 370-2698
[email protected]

Natalie Iscaro
SBA ACHIEVE & Career and Life Design Office Assistant
(248) 370-4192
[email protected]

 

Career and Life Design Center - Main Office
Drop-In Advising remains at 103 North Foundation Hall. Drop-In hours are available for students and alumni who would like to discuss career-related topics with a Career and Life Design team member, without establishing a formal appointment.

Drop-Ins are 15 minutes in length. See the Careers webpage for hours and additional information.


Career and Life Design Coaches provide a variety of services, including, but not limited to:

  • Resume Reviews
  • Cover Letter Reviews
  • Mock Interviews
  • Job Search Strategies
  • Career Guidance
  • Informational Interview Guidance
  • Career Fair Prep
  • Networking and Social Media Tips
  • Workshops
  • On-Campus Recruiting and Interviewing

Career Ambassadors are a career resource for students from all different majors and classes. By meeting with students, they spread the word about the resume, interview and job search help that Career and Life Design provides. 

Events and Engagements

Between career fairs, mixers, meet and greets, information sessions, speed networking events and more, the Career and Life Design Center and the business school are a buzz with career activity and opportunities. Check the Career and Life Design Center calendar for the latest events.

You can also follow OU Career and Life Design on Instagram, LinkedInFacebook and X to stay up to date on career and internship opportunities and other happenings.

Sales Operations Coordinator at Benco Dental

Thu, 11 Jun 2026 18:45:18 +0000
Employer: Benco Dental Expires: 07/12/2026 Location: Costa Mesa, CA (Onsite)Sales Operations Coordinator Position at Benco DentalThis is an hourly role that is required to be onsite, Monday thru Friday, at our CenterPoint West Showroom in Costa Mesa.At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!What’s in it for YOU?Excellent Compensation PackagesMedical, Dental and Vision Benefits Effective on Day 1401k Package Effective on Day 1Paid Time Off ProgramProfit SharingAssociate Discounts and Community Giveback ProgramsCollege Tuition Savings ProgramCaring Family Culture Toward all AssociatesCertified as a FORTUNE Great Place to WorkOpportunities to join resource groups that promote Diversity, Equity, and InclusionFamily owned for 90+ yearsPosition Summary:In the Sales Operations Coordinator (SOC) position you will be responsible for maintaining regional sales reporting and goal tracking for productivity. The role will work with the regional sales manager when needed and ensure regional teams have support for goal achievement.As the CenterPoint SOC, the role serves as the main point of contact at CenterPoint locations. This person is required to be onsite to assist with customer facing inquiries and CenterPoint Experience trips; is responsible for greeting customers and welcoming them to Benco; and handles administrative showroom responsibilities.Do YOU Possess These Skills and Attributes?Strong experience in MS Office SuiteExcellent interpersonal skillsExcellent written and oral communication as well as listening skillsStrong organizational and problem-solving skillsAbility to handle multiple tasks and projects simultaneouslyAbility to work as part of a team and independentlyAbility to prioritize workload and handle competing demands and work under pressure in order to deliver excellent customer serviceFlexible and agile thinker with a positive attitudeExcellent attention to detailStrong computer skills that include the ability to use & process large amounts of dataDo These Responsibilities Interest YOU?Indirectly supports the assigned Regional Sales ManagersMaintains goal tracking and promotionsWorks as a team within Districts to ensure maximum supportAssist territory reps when approved and neededTouch base with Sales Operations Supervisor to update reporting and regional tasksProvides Regional AssistanceCoordinates meetings for Regional ManagerSet up Regional Meetings for Sales, Service, EquipmentCompletes weekly, monthly and quarterly reports as requestedCompiles/processes various business reportsMaintains organized calendarsDemonstrates project and time management by executing initiativesCenterPoint Duties: Opens and closes CenterPoint, greets customers in a friendly professional manner, checks guests in and organizes badges, maintains showroom supplies, supports sales team with CenterPoint Experience tripsDo YOU Meet These Requirements?Associate's Degree in Business or relevant field preferred1-3 years professional work experienceAbility to work onsite in Costa Mesa, CAThe base pay range of $21-25/hour represents the low and high end of the hiring salary range for applicants that meet the minimum qualifications. Actual salaries will vary and may be above or below the range based on factors including but not limited to location, experience, and performance. The hiring range listed is just one component of our total compensation package for employees. Other financial rewards may include bonuses, profit sharing, and Paid Time Off.Who We Are: It’s our Mission to Drive Dentistry ForwardBenco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930—a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states.We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking “What does the customer want?”If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.

Customer Service Representative (Teller) at First State Bank

Thu, 11 Jun 2026 19:12:30 +0000
Employer: First State Bank Expires: 07/12/2026 Job Title:                 Customer Service Representative         Status     Non-ExemptDepartment:            Retail ServicesReports To:              Retail ServicesPrimary Purpose of the JOB:Responsible for accurately recording transactions and dispersing cash while understanding the Banks services and providing customers with accurate, efficient and friendly service with respect to their banking needs.Essential DUTIES:Perform accurate transaction processing within established guidelines, policies and procedures for all customer transactions.Protect the bank’s assets by adhering to all security, confidentiality and compliance polices.Maintain a professional decorum and the highest of standards in the delivery of quality customer service.Actively engage in the sales routines and methodologies to deepen/widen customer relationships while becoming a needs based solution provider.Maintain acceptable cash balancing records.Create and maintain a courteous and professional relationship with co-workers while maintaining timely and prompt daily attendance.Other DUTIES:Other duties as assignedRequired Experience/SKILLS:Six months to one year related job experienceCash handling experienceCustomer service experienceRequired EDUCATION:High school diploma or equivalency (GED)Working CONDITIONS:Ability to enter data into a computer and work with computer programs: Microsoft Word and ExcelAbility to lift 20 to 25 poundsAbility to reach with hands and fingers, touching computer buttons/adding machine buttons for extended periods of timeSusceptible to robberiesAbility to stand and/or sit for long periods of timeMust be prompt and courteousGood interpersonal skillsExcellent communication skills, orally and written and mathematical skillsAbility to manage difficult customersAbility to travel to branch locations when necessaryEmployees are expected to comply with all laws, regulations, bank policies and procedures, including specifically First State Bank’s Bank Secrecy Act and Anti-Money Laundering Policy and procedures, and it’s Customer Identification Program. Failure to comply with either the letter and/or spirit of these laws may result in disciplinary action, up to an including termination.  This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other instructions and duties. You will be evaluated in part based on your performance of the tasks listed in this job description.Management has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. 

Accounting Manager at Bay-Arenac Behavioral Health

Thu, 11 Jun 2026 13:05:09 +0000
Employer: Bay-Arenac Behavioral Health Expires: 07/12/2026 Responsible for various accounting functions of the agency, including supervision of accounts payable, purchasing, payroll, and facilities staff. Directly involved with the development of the agency budget, monitors revenue and expenditure trends, submits financial statements to the Board of Directors, investment of public funds, and lead manager on the agency's annual audit. Also responsible for general ledger, subsidiary ledgers, and related functions such as contract compliance, accounts payable, and payroll. Reports financial data to various governing entities and ensures all financial operations meet appropriate accounting standards.Minimum of a bachelor's degree in accounting, with a minimum 8-10 years of relevant experience. Healthcare, managed care or governmental accounting experience preferred. Must possess knowledge of governmental audit requirements, accounting regulations, reporting procedures, etc. Strong supervisory and effective oral and written communication skills required. Must be able to demonstrate competence related to IT applications.

Quality Assurance Specialist at Stefanini

Thu, 11 Jun 2026 20:00:28 +0000
Employer: Stefanini Expires: 07/12/2026 Job Title: Quality Assurance SpecialistLocation: 1609 Biddle Avenue, Wyandotte, MI 48192 Schedule: 6 AM to 2 PM; Lunch Time: 1 HourTotal Reg Hours: 35.00Contract: 12 months Overview:Quality Auditor and Internal Quality control responsibilities working with team to help solve quality issues. Internal auditor with IATF/ISO certification.Auditing Experience IATF 16949/ ISO 9001 VDA 6.3 preferred.Root Cause Problem solving 8D, 5why, Ishikawa.PPAP, APQP knowledge.Customer Specific Requirements.Document Control.Logistics experience (Warehousing) preferred. Qualifications:Bachelor's of Science or related technical field preferred. Minimum 2 years.Experience in a quality and/or product regulations with the ability to understand automotive and other quality requirements. Strong written and oral communication, analytical, problem solving and organizational skills. Ability to work independently and assist internal, as well as external customers. Receptive to change and innovation with the ability to identify areas for improvement. Able to multi-task and maintain a professional approach in a fast-paced business environment. Skilled at working within a multi-functional organization - Multiple touch points. Quality Specific Skills:Ability to develop and manage effective relationships in a highly matrix organization to drive alignment and decisions on Quality topics.Ability to utilize a deep understanding of the process to determine root case and coordinate resolution of complaints.Completes more complex customer questionnaires.Ability to work with contract manufacturers and ensure Client requirements are fully met. SAP (or other ERP) experience preferred.Responsibilities:Description The position of the Quality Specialist for automotive manufacturing is designed to provide support the plant, laboratories, warehouses, and tolling operations that manufacture, test, or handle Client products. Works closely with production and supply chain to support agreed upon customer requirements into internal operations. Principal Responsibilities Manage customer complaint process, Non-Conformance Management (NCM), process with investigators. Develop updated NCM system training and provide the businesses guidance on trends and opportunities for improvement and insight to customer expectations. Comments/Special Instructions5 Days a week in office.Experience in warehouse shipping and receiving.

Analyst, People Analytics at NBCUniversal

Thu, 11 Jun 2026 12:11:29 +0000
Employer: NBCUniversal Expires: 07/12/2026 Analyst, People Analytics & ReportingDefault1000 Universal Studios Plaza, Orlando, FloridaEmployees work in a hybrid modeFull-timeCompany Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description Role Summary:The Analyst, People Analytics & Reporting position is responsible for facilitating and completing reporting across NBCUniversal and Universal Destinations & Experiences (UDX) while collaborating with key stakeholders. This role also involves participation in reporting systems design and testing, providing back-up support for day-to-day dashboarding/reporting troubleshooting, and assisting with special projects as needed.Responsibilities:Acquire and maintain expertise in systems (SAP HCM, Business Objects, Power BI), data processes, diverse employee populations, and security to enable accurate reportingPrepare and deliver Ad-hoc global & company-wide reports to various stakeholders across the organization while ensuring the validity of the dataCreate customized reports and dashboards to fulfill requests and inquiries from HR Leadership, partnering with developers for builds that require their support and conducting thorough testing.Support leadership team by providing key data for critical business activities in a timely mannerServe as a consultative partner to data requestors by interpreting business questions, challenging assumptions when needed and identifying additional partnerships required to address requestsUse a structured approach to requirements‑gathering, identifying gaps, dependencies, and potential data quality issues—while clearly communicating impacts back to requestors in relation to their report requestMaintain and enhance existing reports based on business requirements and develop new reports as necessarySupport and maintain dashboarding and BW reporting security‑roles, including cadenced auditing and obtaining necessary approvals where requiredSupport for day-to-day Power BI dashboarding and test end-user reporting queries and defectsSupport for Snowflake configurations and uploadsDevelop and maintain productive working relationships with Business Unit HR client groups, Finance, Legal, Compliance, etc. and with our parent company, ComcastSupport projects that may require the integration of new reports, tools, functionality in the various Reporting/Dashboard environments (BW/SAP/Power BI)Serve as SME on Business Warehouse/SAP reporting environments functionality and data while providing functional guidance to SAP HCM & Business Warehouse HR system users, including troubleshooting issues, resolving data discrepancies, and addressing user inquiriesServe as the SME for the IT counterparts related to the data in SAP to help guide IT on requirements/fixes/issuesProvide back-up support for reporting/dashboard guides and training videos available for HR, including identifying required updates or generating new guides where required Qualifications Basic Requirements:Bachelor’s Degree in business, computer science, psychology, other related degree with a focus on data analysis/critical thinking1+ year of experience in data handling (e.g. report writing, data analysis, research, etc.) and using SAP Business Objects or related data warehouse reporting toolsExperience providing SAP Business Objects or related data warehouse system support (e.g. troubleshooting, testing, etc.)Solid proficiency with Microsoft Office Suite, including Excel and PowerPoint.Desired Characteristics:Experience with HR Data SystemsExperience with Power BI & SnowflakeKnowledge of HR processes, practices and organizational modelsExceptional ability to compile and analyze dataAbility to set reporting expectations for requesters regarding access, data and structuresHigh attention to detail; ability to work effectively and accurately under pressure to meet deadlinesAbility to facilitate requests end-to-end while effectively communicating with relevant business groupsCommitment to maintaining confidentiality of dataEffective written and verbal communication skills including ability to explain data and metrics to non-technical audiencesDemonstrate strong communication skills by asking targeted, clarifying questions to fully understand reporting needs and translate vague or incomplete requests into well‑defined, actionable requirements.Solid decision-making skills and ability to use professional judgementExcellent critical-thinking skills to evaluate data quality, interpret complex reporting requirements, and translate ambiguous business needs into clear, actionable reporting solutionsCustomer-oriented individual with problem solving skillsFlexibility and adaptability in performing work dutiesWork as a member of a teamPython/SQLHybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. Additional information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected]

National Account Executive at Townsquare Media

Thu, 20 Nov 2025 16:09:19 +0000
Employer: Townsquare Media - Sales Expires: 07/12/2026 Job descriptionEntry Level Sales – Townsquare InteractiveLocation: In-office role at our Uptown Charlotte office Kickstart Your Sales Career with Best-in-Class Training!If you’re looking to break into sales, this is where your journey begins. At Townsquare Interactive, we invest in our people through hands-on coaching and a structured training program designed to help you build skills, gain confidence, and grow fast. No experience? No problem—we’re here to teach you everything you need to succeed. Why Townsquare Interactive?We’re on a mission to help small and medium-sized businesses grow and succeed. Our all-in-one business management platform enhances customer flow, while our digital marketing services drive more customers to them—like website design, SEO, social media, and reputation management. We take the stress out of promoting their business so they can focus on what they do best. What You’ll Do:Learn the sales process through hands-on training and live coachingMake outbound calls to small business owners and introduce them to our digital marketing platformDiscover client needs and tailor solutions that drive real resultsConduct virtual demos and close new businessFocus on new client acquisition (no account management) What You’ll Bring:A positive attitude and eagerness to learnCoachability and willingness to take feedbackStrong communication skillsGrit and determination—you’re excited to put in the workNo sales experience required, just a desire to growA BA/BS degree (preferred but not required) What’s In It for You?We know sales is a grind, but the rewards are real. Here’s what you get:Competitive base salary + UNCAPPED commissions (your effort = your paycheck)3 weeks PTO + 9 paid holidays (including 2 personal days)Volunteer Time Off—give back to your communityHealth, Dental, Vision, and Pet Insurance401(k) with company match + Employee Stock Purchase PlanCompany-provided laptopComprehensive training program to help you master your craftClear paths for advancement—grow your career right here Ready to Launch Your Sales Career??If you’re eager to learn, grow, and start your journey in sales with best-in-class training, we want to hear from you. Join Townsquare Interactive and help small businesses thrive—while you build the foundation for your future success. TOWNSQUARE MEDIA BROADCASTING, LLC MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S. Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media’s employees to perform their job duties may result in discipline up to and including discharge.

Customer Experience Specialist at Metcom, Inc.

Fri, 12 Jun 2026 02:31:23 +0000
Employer: Metcom, Inc. Expires: 07/12/2026 Company Description Metcom, Inc. located in St Clair Shores, MI, is a provider of hassle-free print, promotional, and office product services with a strong focus on customer support. Specializing in niche markets such as food service, libraries, government, property management, manufacturing, auto dealerships, and district courts, Metcom delivers on its promise of value and quality. Role Description This is a full-time on-site role for a Customer Experience Specialist at Metcom, Inc. in St Clair Shores, MI. The specialist will be responsible for ensuring exceptional customer support, managing client relationships, resolving inquiries and issues, and providing product information and support. Qualifications • Excellent interpersonal and communication skills • Strong problem-solving abilities and customer service orientation • Attention to detail and ability to multitask • Experience in using CRM systems and customer support tools • Proficiency in Microsoft Office applications • Ability to work effectively in a team environment • Previous experience in print, promotional products, or office services is a plus • Bachelor's degree in Business Administration or related field

Media Production Associate at ManagedByUs (MBU)

Thu, 11 Jun 2026 17:06:30 +0000
Employer: ManagedByUs (MBU) Expires: 07/12/2026 Company DescriptionManagedByUs (MBU) is a dynamic and fast-growing company dedicated to delivering innovative solutions that help businesses streamline operations and achieve their objectives. At MBU, we value creativity, collaboration, and a forward-thinking approach to problem-solving. Our team is made up of dedicated professionals who are committed to driving success and fostering growth. Joining MBU means contributing to meaningful work in a flexible and supportive work environment while growing your career. Visit our team site for more information: www.managedby-us.comTo apply and get started, applicants may do so directly via the Handshake platform or send your resume and portfolio materials to: [email protected] DescriptionThis is a remote internship role for a Media Production Associate with paid commission opportunity. In this role, you will join a small cohort program producing real media content for a live marketing campaign. You’ll gain hands-on experience with content creation, editing, and delivery. Practice building real-world skills on your own terms. Looking for self starters, out-of-box thinkers, and individuals who can benefit from a hybrid productivity structure.QualificationsStrong skills in Marketing, Campaign Management, and Digital StrategyExperience or familiarity with Content Development, Copywriting, and Social Media MarketingProficiency with tools for Analytics, Reporting, and market ResearchCreative thinking, attention to detail, and effective communication skillsAbility to manage multiple tasks and work collaboratively in a remote environmentInterest or experience in the tech and business development sectors (a plus)Can be pursuing a degree in Marketing, Communications, Business Administration, or related fieldsRole ResponsibilitiesParticipation in internal work flow processesContribution of minimum 10 hours per weekAttendance to bi-weekly virtual Founder check in sessionsWhat You’ll DoAssist with photo/video/content productionEdit and prepare assets for social and digital platformsCollaborate to build marketing and natural audience engagement strategiesWhat You’ll ReceiveEarned internship practicum credits as needed; portfolio-ready documentation of completed workHands-on campaign and social media analytics experienceMentorship, feedback, and professional references Access to high-level commission opportunityTo apply and get started, applicants may do so directly via the Handshake platform or send your resume and portfolio materials to: [email protected] (MBU) is dedicated to being an Equal Employment Opportunity organization. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. 

Operations Health Manager at ACCESS

Tue, 13 Jan 2026 16:44:59 +0000
Employer: ACCESS Expires: 07/12/2026 Job Title: Operations Health ManagerJob Status: Full-timeJob Summary: Under limited direction from a senior level manager, the Operations Health Manager uses specialized knowledge in mental health and substance abuse treatment and skills obtained through experience, specialized training or certification to supervise the daily operations a team of individuals providing mental health and substance abuse services to a defined population. Leads defined work or projects of moderate scope and complexity. Assigns cases to professionals and serves as a technical advisor to teams. Resolves or recommends solutions to complex problems. May have extensive contact with internal and external customers to obtain additional grants and funding for the program as well as locate available help outlets.Essential Duties and Responsibilities:Plan, assign, monitor and manage the work of othersReview performance and evaluate results achieved by subordinatesCoach and mentor subordinates and document discussions on a regular basisInterpret, apply and recommend changes to organizational policies and proceduresReview progress of assignments with senior managementBalance conflicting resource and priority demandsTrack staff productivityTrack billing in conjunction with Information and Technology departmentConduct staff meetings and case conferences and may consult and train on specific areas of expertise both internally and globally regarding treatmentEnsure compliance with agency’s quality assurance plan in conjunction with Quality Assurance ManagerDocument all services in compliance with the agency’s quality assurance plan and report on program progress at required intervals per funding guidelinesConduct regular reviews of program files and medical records for accuracy and completenessDevelop manual and curriculum of treatmentConduct group therapy sessions as neededCreate, manage and operate within a specified budget in conjunction with the Fiscal departmentParticipate in program audits and follow up on findings and recommendationsMaintain agency confidentiality and clients’ privacy in accordance to the agency’s policies and proceduresMaintain currency in areas of psychosocial rehabilitation and therapeutic intervention techniquesShall follow the funding sources requirements and CARF standards applicable to the services you provideMay provide direct care to patients as neededMay plan and execute various special event activities designed to increase awareness of specific programs and increase donationsMay participate in public speaking events and/or various external meetings on behalf of ACCESSMay participate in the writing of grant proposals in an order to retain current funding and/or obtain new funding and review grant contracts and consult with Director on a regular basis to ensure complianceMay conduct psychological testing and substance abuse counseling as appropriate based on qualifications and assigned functional areaMay translate and interpret information for non-English speaking clients as neededOperate standard office equipment and use required software applicationsPerform other duties and responsibilities as assignedKnowledge, Skills and Abilities:Knowledge of:Biological, psychological and sociological concepts and trendsAdvanced concepts, practices and procedures of crisis intervention techniquesCommunity resources including social services agencies and crisis intervention providersProcesses, rules and regulations of various services and funding agencies surrounding the eligibility and maintenance of the services being receivedSkill in:Operating standard office equipment and using required software applications for program area and other applications, including Microsoft OfficeAbility to:Manage conflict in a calm and professional mannerPartner with other functional areas to accomplish objectivesFacilitate meetings, ensuring that all viewpoints, ideas and problems are addressedObjectively gather information, identify linkages and trends and apply findings to assignmentsOrganize and prioritize multiple tasks and meet deadlinesHandle stressful situations and provide a high level of customer service in a calm and professional mannerCommunicate effectively, both orally and in writingSpeak and write in EnglishInterpret, speak and write in Arabic, Spanish or other native language of the predominant service population preferredMaintain confidentiality of agency, employee and client informationEducational/Previous Experience Requirements:Minimum Degree Required:Master’s degreeDoctoral degree preferredRequired Disciplines:Social Work, Psychology, Counseling or related field                                             ~and~At least 5 years of experience working in a mental health setting as a Fully Licensed Master Social Worker, Licensed Psychologist or Licensed Professional Counselor with prior management skillsAt least 2 years working in a supervisory capacity in a clinical settingExperience with grant writing preferredExperience in a substance abuse setting may be required based on assigned functional areaAny equivalent combination of experience, education and/or training approved by Human ResourcesLicenses/Certifications:Licenses/Certifications Required at Date of Hire:Fully Licensed (Master Social Worker or Ph.D.)Licensed Professional Counselor (LPC)CAFAS certified if position is responsible for child therapy.MCBAP Certified Addiction Counselor or Certified Advance Addiction and Drug Counselor, and Certified Clinical Supervisor – Michigan (CCS-M) may be required based on assigned functional area or ability to obtain within 6 monthsWorking Conditions:Hours: Normal business hours, some additional hours may be requiredTravel Required: Local travel, up to 15%Working Environment: Climate controlled office

Entry-Level Management Consultant at Michael Shannon Consulting

Fri, 12 Jun 2026 01:32:41 +0000
Employer: Michael Shannon Consulting Expires: 07/12/2026 Michael Shannon Consulting (MSC) is a fast-growing management consulting firm, ranked in 2020, 2021, 2022, & 2023 as one of the 5,000 fastest-growing private businesses in America by Inc. Magazine. We expect to continue seeing a significant increase in demand for our business services over the next several years. In an ever-changing world, our professionals must be agile and thrive in a team-driven culture. At MSC, our employees are our top resource and our number one priority. MSC believes that, as a business, you must invest in your product; as a service firm, our product is our people. MSC understands that everyone is an individual and that there is more than one way to reach a common answer. We invest in you as a person, not just a resource, nurturing your individual talents to help you become a highly qualified expert and accelerate your career trajectory. If you are looking for a firm that is committed to investing in you and facilitating a team environment both within MSC and with our clients, where you can be yourself, have a significant impact, improve your skills, grow, have work-life flexibility, and access to new areas of inspiration, then consider a career at MSC. MSC is currently seeking to hire entry-level management consultants to support our Federal Government clients. Responsibilities:Work in a collaborative and dynamic team environment supporting clients on a variety of complex business and accounting issues related to financial management, agreements and contracts management, process improvement, and business system implementationCollect from relevant and available sources all documents related to business processes and other sources to help improve business process execution, efficiencies, and effectivenessPerform comprehensive analysis of existing accounting processes and data quality, assist with business process and data improvements, and implementation of business process changes and data cleanupFacilitate accounting process improvement discussions with clients and their respective business partnersSupport Federal Government clients with financial statement audits from a variety of structured and unstructured sources, ranging from small, simple excel reports to large, complex datasets from enterprise applications and data warehouses quickly, efficiently, and accuratelyInterface and collaborate with client management teams and technical resources, MSC project leaders, application owners, technical and developer resources to align product deliverables and work stream plansBring an innovative and entrepreneurial spirit to your role through the identification, design, development of solutions to improve the projects, processes and solutions around you leveraging your skill set through continuous learning opportunitiesMentor, teach, share knowledge and communicate with your colleagues across projects, service lines and the firm; rapidly understand client dynamics and key issues, concerns, models, synergies and financial reporting implicationsQualifications:Bachelor's degree in an appropriate field from an accredited college/universityDemonstrated ability to learn and succeed in a fast-paced environment as a team playerStrong communication and analytical skills with the ability to explain complex technical concepts down to actionable objectives to advise stakeholders including C-level executives, client management, and firm colleagues and able to explain business processes, concepts, challenges and issues to technical resourcesProficiency with Microsoft Office skills including Excel, Word, PowerPoint, Project, and/or AccessApplicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the futureMSC offers a comprehensive compensation and benefits package. MSC is an equal opportunity employer. MSC complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.New hires must have a Bachelors degree prior to starting.